Term of Use
- You are invited to use lonamakeup.com for legal purposes only. You may not use the site for fraudulent purpose; make false representations or false reservations.
- All notices, comments, and communications regarding this website should be sent via email to beauty [ at ] lonamakeup.com
- By using the lonamakeup.com or any associated web sites, you are agreeing to comply with and be bound by the following terms of use, which are subject to change at any time.
- Each makeup artist and hairstylist of LONA has a commitment to work professionally and gives the best effort for clients' satisfaction. However, LONA cannot guarantee each client's satisfaction due to perception differences, subjectivity, or other external factors.
- Lonamakeup.com has the full copyrights of all artworks and makeup portfolio featured in this website including before and after makeup.
- All clients must provide accurate informaion related to reservation, such as :
- Full name of Bride & Groom, address (Bride), and mobile phone (Bride).
- Definite date of the event (wedding, pre wedding, commercial shoot, fashion show).
- Definite time of the event.
- Detail requirements (how many people need hair & makeup, etc).
- LONA is only responsible for the reservation made by clients, other things not mentioned in the reservation has no liability upon LONA.
- LONA has the right to substitute the makeup artist and or hair stylist in the event of accident and other emergencies, such as severe illness and hospitalization.
- Reservation in LONA based on down payment settlement. A 50% non-refundable deposit is required to secure LONA team availability for an event reservation.
- Agreement made between LONA and clients are permanent, any changes made i.e. schedule change, additional services, etc needs to be consulted first with LONA.
- LONA has the right to terminate a confirmed reservation without any obligation to return down payments in a condition of change of reservation or schedule from a client that will interfere with another clients' reservation.
- LONA must receive the 50% non-refundable deposit within three (3) working days after the relevant invoice and payment instructions have been given to you. If the 50% deposit is not received within this time, your reservation will be considered as NOT CONFIRMED until such payment is received.
- Payment option for overseas clients can be considered as follow:
- Payment by Telegraphic Transfer (IDR Transaction only):
LONA requires full amount payment for all transactions. All charges incurred for Telex Transfer transactions will be borne by the client.
- Payment by PayPal ( USD Transaction only ) :
LONA is PayPal's verified member, so you can pay the deposit securely, quickly and easily with additional charge up to $25 USD for International transfer fee. Please, ask IDR Exchange Rate to USD before making any payments.
- A confirmed reservation is considered permanent. Please manage your reservation carefully as the 50% cancellation fee from the original rate / price would be applied on each cancelled items / services.
- Cancellation occurs on the event date will be charged at a full normal rate according to the confirmed reservation.